• +91 9941007030
  • +91 9941132600
  • annaicar@gmail.com
  • Melur main road Near Meenakshi Mission hospital
  • Uthangudi,Madurai-625107.

FAQ

Frequently Asked Questions.

Q1. Is the tariff mentioned on the website with fuel ?

A. No this is without fuel tariff. Fuel is not included in the tariff.

Q2. What proofs or documents do I need to submit at the time of hiring car ?

A. Original Driving License is mandatory and has to be showed to us at the time of hire and the same will be retruned back immediately. Original Adhaard Card, Original Ration Card ,Original Passport & Cheque Leaf ( Security ) have to be submitted at the time of hiring car..

Q3. What if i dont have a Cheque leaf ?

A. In that case you can make an extra cash deposit of Rs. 2000/-.

Q4. Do you offer pick up / drop to our doorstep or do we have to come and pick up / drop the car ?

A. Customers generally come and pick the car and drop the car back to our office. But if you would like to have the car being dropped or picked up, the same can be availed at a nominal charge of Rs 400. ( two way ) and also depending upon the drivers availability. Please do make sure you confirm with us at the time of booking to avail the same.

we do have airport pickup/drop facility. But it will be costing you 500 Rs two way ( As airport is situated approx. 15 kms away from our premises ).

Q5. How can i make a payment online to book the car in advance ?

A. You can make payment online in advance through your 1.Googlepay 2.Paytm 3.netbanking through a generated link sent by us on your request. You can even transfer the funds to our bank account to book the same. Payment is also accepted at our office premises in form of cash..

Q6. How does the insurance work ?

A. We do have comprehensive insurance for all the vehicles. The insurance will only be claimed if the damage billing is more than 25,000 Rs. provided customer is willing to pay the insurance difference amount & vehicle grounding charges. We advise the customer to drive the vehicle safely - carefully to avoid these circumstances & for the convenience of other customer who's booking will be in pipeline.

Q7. Do you refund the amount if the booking is cancelled by us due to some reason ?

A. We are sorry, no refunds shall be given or entertained after the booking is cancelled and payment is already made in advance due to our company policies & regulations.